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Powering millions of phone calls for thousands of organizations

Product

Simple, powerful building blocks to go from idea to agent in minutes

We've built multiple layers of models, covering everything from IVR and voice activity detection to custom voices and conversational flow routing. You bring your ideas, we'll bring the AI.

Advanced detection models

IVR detection and navigation models to help you reach a human every time.

If you are calling about claims status, press 1. eligibility and benefits, press 2.

Message Type: IVR

Response: <|press:1|>

Goal: Reach a Representative

LLMs trained on the phone

In addition to off-the-shelf models like GPT, you can use Vogent's custom-built conversational models that have been fine-tuned on millions of noisy phone calls.

Corrected mistranscription

Vogent Base Conversations v2

The appointment is for James Wright?

In-depth call history

View every call recording and transcript. Analyze how decisions were made, and test new agents against old calls.

Could I have your name, please?

02:22

My name is Sam Smith

02:24

Extract outcomes

Extracted

Call outcome

Patient name

Sam Smith

Appointment date

06/25

Appointment time

3:30 PM

Post-call automations

Trigger integrations and workflows intelligently after every call.

call complete

Flow Builder

Drag. Drop. Talk.

Create intelligent and effective agents without a single line of code using our Flow Builder.

Create agents using intelligent building blocks

Piece together voice agents that ask questions and probe for answers, hold conversations on specified topics, and call external tools when necessary.

Host on live phone numbers

Select phone numbers by area code and use them to host your agent.

Trigger post-call workflows

Tie dial outcomes to actions, so you can update your systems or follow-up with callers based on parsed call outcomes.

200ms

Average response latency using Vogent's custom models and voices

75%

Average reduction in call center or labor spend

1M+

Calls made per month

Developer-first

Developer? Access everything under the hood.

Acme Support Model

custom

In-app chat support model

In-app voice support model

DeepSeek v3

public

SOTA open-source LLM

RIP NVIDIA stock

add your model

UPDATED

Serving URL

Enter the URL to an OpenAI-compatible API

Bring your own models

Have your own model, or want to try the latest hot LLM? Give it a voice with a few lines of code.

Connecting

Rich API and SDKs

Provide in-depth voice agent functionality in your own apps with flexible primitives.

Turn

taking

Conference

calling

IVR

detection

Custom

models

Native

SDKs

The full voice stack

Everything you need to build a vertical voice AI solution

Features

Dozens of tools to build, maintain, and refine your voice agent

Give your agent the information it needs to make complex decisions, and get insight into how you can improve its performance.

Call Transfers

Hand a call off to a human at the right time, or have multiple AI agents work together.

Knowledge Bases

Upload large documents and have your agent look up answers in real-time.

Functions and Tools

Hit APIs and query knowledge bases live on the call, and have your agent use gathered information to synthesize its responses.

Counterfactual Analysis

Evaluate new agents on past conversations, seeing how they would have handled different scenarios.

Fine-Tuning

Work with Vogent's solutions engineers to guardrail your agents, so they'll stay accurate at scale. Available on the enterprise plan.

Secure and Compliant

Vogent offers HIPAA-compliant voices and workspaces, and is pending a SOC 2 Type II audit report.

FAQ

Frequently asked questions

Is there a free trial?

Why should I use Vogent instead of building this in-house?

How is Vogent better than _____?

Can I get help with building my agent, or access pre-built templates?

Enterprise? We've got you covered.

Custom-trained agents, dedicated high-volume infrastructure and support, HIPAA-compliant workspaces, and more.

Schedule a consultation